THE WILEY EVENT MANAGEMENT SERIES The complete guide to event risk management, safety, and security Practical strategies and resources for any size . Event Risk Management and Safety Peter E. Tarlow, Ph.D. JOHN WILEY & SONS , INC. fm 6/5/02 PM Page vi fm 6/5/02 PM Page i Event. With any event comes risk — from rowdy guests at a festival or convention to a life -threatening riot at a sports event. Event Risk Management.

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Case studies examining problems and solutions to real-world situations Key terms and risk-management exercises New techniques to forecast and manage the global challenges of the twenty-first century Comprehensive appendices containing additional resources, alcohol and beverage commission contact information, and practical forms show more. Be careful of what you write on signs or other sources of information regarding the serving of alcohol.

The solution, then, is not to eliminate the problem but rather to control the problem.

Event Risk Management and Safety | 骏为 郭 –

Sternberg challenges his readers to conceptualize how event risk management fits in with the overall theme. My local police department went out of its way to be of help. If not, how does a risk manager decide how to prioritize his or her efforts? It is essential that you are comfortable in your position of risk manager. What are the major risks to the event site from outsiders?

Crises may occur, then, in cases where there are cost overruns or missed places on stated itineraries. Many American cities have experienced the tragedy of a winning sports event rapidly degenerating into a riot with millions of dollars being lost and lives and livelihoods being destroyed.

It is essential that security officials and event stakeholders agree on what is or is not an acceptable risk. Vacations or leisure events traditionally have been a means by which people attempted to escape from the stress and rigors of everyday life.


Tourism is often defined as traveling at least miles away from home and spending one night in a tax- able place of lodging for either business or pleasure.

At these trade fairs, there is a great deal of merchandise available to the public. It was only with the end of World War II that travel, like so many prod- ucts, entered the modern world of mass manavement. No part of this managdment may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections or of the United States Copy- right Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Rosewood Drive, Danvers, MA, fax Tarlow, will help ensure that you and your organization receive the honors you will deserve.

It can take place either by the perpetrator insisting that he or she has lost a receipt or when one person creates confusion while his or her partner walks off with the luggage. List the risks that seem to be dents arrested. Tourism crises may cause a shake- down in the tourism market and produce strong marketing agen- cies, but these crises do not necessarily translate into a better tourism product or a better managed event.

Chapter 2 chal- lenges us to examine the metrics of risk management.

Event Risk Management and Safety

Library of Congress Cataloging-in-Publication Data: Alcohol and Ethics Alcohol is an accepted part of U. Document, in writing, and have the document counter- signed witnessed that the incident took place and how it was handled steps 1—3.

managementt These are essential questions. Business travelers, being more cog- nizant of safety issues, may also shy away from high-risk locales. For example, one year after the New York Puerto Rico Day parade became a riot, the New York Post continued to publish negative stories about this event. For example, should the park have been left open to the public?

These disorders often begin with large groups of people who soon become a crowd and then turn into a mob and riot. Last but not least, I want to thank my parents, my wife Sara, who lovingly read the entire manuscript, my children Nathaniel and Lysandra, who were there to inspire me, and my stepson Joshua, along with other members of my family.


Certainly, this book is an example of such a possibility. In that incident, some people were killed when the crowd f.tarlow con- e.tarlod.

If the person is telling you about a food problem but there is always a stranger in the story, are you getting a message that is different from what the initial story may have been? If professional advice or other expert assistance is required, the services of a competent professional person should be sought. The probability of the risk occurring is minimally probable and its consequences are minimal.

This de- humanization of tourism means that crises develop when machines break. With any event comes risk-from rowdy guests at a festivalor convention to a life-threatening riot at a sports event. Can the person be helped while gradually tapering off? How you reach these decisions can have major consequences for your event. The pro- gression from peaceful crowd to a riotous mob can take place in every corner of the world and at any time of the year.

What are your weaknesses, where are you most vulnerable? For example, in Brazil the intoxicated person goes to jail rather than the bartender or event manager.

Published simultaneously in Canada. This vast sea of information means that event guests have greater access to information and that the events industry has less ability to hide information. It is my hope that the material in this book will help you, the reader, to engage in the greatest of tasks, the saving of lives through successful event risk management.