Buy Just Looking Thanks! by Alf Dunbar from Waterstones today! Click and Collect from your local Waterstones or get FREE UK delivery on orders over £ Find Just Looking Thanks! by Dunbar, Alf at Biblio. Uncommonly good collectible and rare books from uncommonly good booksellers. Just Looking Thanks DVD / Book. “Just looking Thanks!” “The straight-forward gui de to creating brilliant customer service”. When the You Are The Difference.

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AmazonGlobal Ship Orders Internationally. Alf has astutely addressed the thans for training at scale by making his steps easily accessible and repeatable for sales associates. Amazon Renewed Refurbished products with a warranty. As a Myagi retailer, you can connect to the channel here. View shipping rates and policies Average Customer Review: What we learned in Q1. His unique and enthusiastic communication skills inspires and motivate people which in turn enhance their individual performance.

Book – “Just Looking Thanks!”

His simple jjust are convincing, easy to follow and highly motivational. Write a customer review. Notify me of new posts by email. There’s a problem loading this menu tjanks now.

Showing of 1 reviews. The sales team wins as they are given a simple, effective and rewarding way to interact with customers. You can also listen to his interview with Myagi below. Share your thoughts with other customers. Withoutabox Submit to Film Festivals. The sessions he ran were interactive, fun and practical but also down-to-earth and realistic.

Order Book/DVD : Book – “Just Looking Thanks!”

I can safely say that this is the most compelling programme I have come across in twenty years in retail. Get to Know Us. Get fast, free shipping with Amazon Prime. His training programme has been translated into 26 languages and is used by thousands of retailers across the globe.


In his previous career as a franchisee, Alf transformed the fortunes of the store he operated. Facebook Like ,ooking today!

English Choose a language for shopping. We have now rolled this out across 25 countries and for many of them it continues to be an integral part of their store induction process.

Just Looking Thanks! Audiobook Now Available through Myagi

His audiobook is exclusively available to Myagi connected retailers. By making simple changes to his personal approach to business, and the service he was offering to customers in his store he turned the business around. June 12, February 21, Oliver Swift. A choice needs to be made between instant fulfilment or Immersive Brand Experience. Please try again later.

Notify me of follow-up comments by email. App is also available in free version with selected pages from the YATD book, promo coaching DVD, power point slides and motivational quotes. You Are The Difference works because not only does it help people to think differently about the customer it also helps them to think differently about themselves and the service they give.

Top Reviews Most recent Top Reviews. How to Motivate Staff to Engage with Training.

The customer wins as they receive a service second-to-none. I have found Alf’s programmes to be inspirational not only professionally but also in my private life. Clients say to me that they really need a customer service culture that makes the customer feel valued. This book is one of the best book I’ve read about communication in the thahks shops.

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As someone who has many years’ experience in the retail trade, he is an ideal person to be able to coach and train on how to offer outstanding customer service, something we in John Lewis Aberdeen are striving for every time we acknowledge a customer.

The business wins as the level of service and customer conversion is increased resulting in happier customers and greater sales.

Leave a Reply Cancel reply Your email address will not be published. November 22, February 21, Myagi. Dominic Prendergast Retail Director Thorntons “Having worked in Retail for over 30 years and been totally committed to the customer, the challenge still remains for every person in our or any company to have that shared commitment.

I have witnessed the affect that Alf has on staff of all ages, the level of motivation they leave with after his training is outstanding and his simple techniques lead directly to improved sales. Investing in your sales associates makes no sense. With Myagi we have developed my programme so people can learn on a tablet, iPhone or computer every day to help recap and master the skills found in You Are The Difference.

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